Refund and Cancellation Policy

Last updated: November 5, 2026

1. Automatic renewal

Be Free University memberships are subscriptions. Monthly plans renew every month and annual plans renew every year, on the same date you joined, at the price for your plan. Your payment method is charged automatically on each renewal date until you cancel. About 7 days before each renewal, we email you a reminder with the date and amount. You can see your plan, price and next renewal date anytime in My Account → Subscriptions.

2. How to cancel

• Online (fastest): sign in, go to My Account → Subscriptions, choose your membership and click Cancel.
• By email: write to [email protected] from the email address on your account and say "Cancel my membership."
• By phone or text: 530.4BE.FREE (530-423-3733).

You will get an email confirming your cancellation. Canceling stops all future charges, and you keep access until the end of the period you already paid for.

3. What happens when you cancel

• You keep access for the time you already paid for. Your membership stays open until the end of your current billing period (the day your next payment would have been due), and then it ends. You will not be charged again. For example, if your next payment is due on the 30th and you cancel on the 15th, you keep access through the 30th.
• Your course progress, notes and tool data stay saved in your account in case you come back, unless you ask us to delete your account.
• If you joined at a founding rate and come back within 90 days after your access ends, your founding rate is restored. After 90 days, the current price applies.
• Canceling your membership does not delete your account or your data. To delete them, use our account deletion form.

4. The 7-day money-back guarantee

If Be Free University is not right for you, ask for a refund within 7 days of your first membership payment and we will refund that payment in full. This applies to monthly and annual plans. To ask, email [email protected] or use our Contact page. You do not have to give a reason.

A refund is the only time access ends right away: when we refund a membership payment, the membership is canceled and access ends immediately. If you joined an annual plan that includes a physical bonus (such as a signed book), refunds requested within the 7 days are given in full and the bonus is not shipped.

5. Renewals and partial periods

After the first 7 days, payments are not refundable, including renewal payments and unused time in a billing period, except where the law requires a refund. If you are charged for a renewal you did not want, contact us within 7 days of the charge and we will review it in good faith.

6. Other purchases

Event tickets, workshops, books and other one-time purchases are refundable only as stated on the page where you bought them. Physical items can be returned unused within 30 days of delivery for a refund of the item price.

7. How refunds are paid

Refunds go back to the original payment method, usually within 5 to 10 business days after we approve them, depending on your bank.

8. Billing questions and payment disputes

• Contact us first. If a charge looks wrong or you do not recognize it, contact [email protected] or 530.4BE.FREE (530-423-3733). We answer within one business day and fix billing mistakes right away.
• A chargeback is not a cancellation or refund request. To stop future charges, cancel as described in Section 2. To get money back, ask us as described in Section 4.
• Your agreement. At checkout you agreed to this policy, our Terms of Service and automatic renewal. We record that agreement and keep records of your account activity, and we may share them with our payment processor and your card issuer if a charge is disputed.
• Nothing in this policy limits any right you have under law or with your bank or card issuer.

9. Questions

Be Free University, LLC, PO Box 64007, Gary, Indiana 46401, United States
[email protected] · 530.4BE.FREE (530-423-3733)

This policy is part of our Terms of Service.